ตำแหน่ง Customer Service Consultant

บริษัท Lufthansa Services Philippines

ที่อยู่บริษัท Muntinlupa City, Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 General Reservations
 Miles and More
 HON Circle Line
 Star Alliance Helpdesk
• Proficient in airline reservation and tracking systems including Amadeus, OneRes, and WorldTracer, with hands-on experience in booking management, passenger handling, and baggage tracing operations. Skilled in navigating airline software to support smooth and efficient customer service.

 Customer Feedback Management
 General Feedback
 Priority Feedback
 Escalation Feedback
 Top Management Feedback
 Debt Collector Claims
• Managed customer claims and feedback, ensuring timely resolution and service recovery.
• Provided dedicated support not only to regular customers but also to frequent flyers and esteemed passengers, ensuring a high standard of service across all customer segments.
• Communicated directly with B2B partners, applying knowledge of passenger rights and regulations to provide accurate updates and coordinate effective issue resolution.

ตำแหน่ง Cargo Dispatcher

บริษัท Zogistics Cargo

ที่อยู่บริษัท Laguna, Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Worked closely with third-party logistics partners, including 2GO Express, FLASH, and FedEx, to coordinate cargo movement and delivery timelines.
 Received, processed, and documented incoming cargo shipments, ensuring accuracy in delivery paperwork, weight, and item counts.
 Provided technical and IT support within the office, troubleshooting hardware and software issues, setting up devices, and maintaining system functionality.

ตำแหน่ง Event Catering Associate

บริษัท Balai Yllana Garden Restaurant

ที่อยู่บริษัท Las Pinas, Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Wait Staff
 Line Cook
 Event Catering Associate