ตำแหน่ง Assistant Manager

บริษัท MOCAP Company Limited

ที่อยู่บริษัท Siripinyo Building, 3rd Floor, 475 Sri-Ayudthaya Rd, Thanon Phaya Thai, Ratchathewi, Bangkok 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Plan, organize, direct, manage, and evaluate the customer service activities and budget of an organization
- Develop, implement and / or manage the organizations customer service policies, procedures, standards, and strategies Comply with and maintain knowledge of applicable rules, regulations, standards, and best practices
- Ensure all customer service activities support and strengthen the strategic objectives of the overall organization
- Confer with management and staff coordinating customer service Activities
- Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Prepare or oversee the preparation of reports and statistics related to the customer service function for upper management
- Maintain current technical skills and apply new knowledge to management tasks for the improvement of customer service activities
- Maintain product or service knowledge
- Resolve customer complaints and answer customers' questions regarding organizational policies and procedures
- Interview, select, coach, train, instruct, manage, and appraise the performance of associated customer service personnel and mentor select staff

ตำแหน่ง Senior Manager

บริษัท The Navakij Insurance Public Company Limited

ที่อยู่บริษัท 100/48-55 Sathon Nakorn Bldg. 26 Flr. North Sathon Rd. Silom, Bangkok 1050002-934-4100

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Plan, organize, direct, manage, and evaluate the customer service activities and budget of an organization
- Develop, implement and / or manage the organizations customer service policies, procedures, standards, and strategies Comply with and maintain knowledge of applicable rules, regulations, standards, and best practices
- Ensure all customer service activities support and strengthen the strategic objectives of the overall organization
- Confer with management and staff coordinating customer service Activities
- Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Prepare or oversee the preparation of reports and statistics related to the customer service function for upper management
- Maintain current technical skills and apply new knowledge to management tasks for the improvement of customer service activities
- Maintain product or service knowledge
- Resolve customer complaints and answer customers' questions regarding organizational policies and procedures
- Interview, select, coach, train, instruct, manage, and appraise the performance of associated customer service personnel and mentor select staff

ตำแหน่ง General Manager

บริษัท StaffingSuccess

ที่อยู่บริษัท 1213/332 Soi LatPhrao 94Ladphrao, Wang Thonglang

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibility :
- Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
- Maintains quality service by establishing and enforcing
organization standards.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains human resource staff by recruiting, selecting, orienting, and training employees.
- Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

ประสบการณ์ทำงานอื่นๆ
Training and recruit manager บริษัท ไทยรี เซอร์วิสเซส จำกัด 2556 - 2557

สถาบัน อ.แสงอุสา โลจนานนท์ อ.พิเศษ จุฬาลงกรณ์มหาวิทยาลัย

หลักสูตร Chang Management