• Processed a range of documentation and entered information into databases.
• Operate a bank account regarding several requirements from relevant department or special needed.
• Answered calls, responded to emails, and spoke with customers or relevant department.
• Assisted management to identify work issues and solutions.
• Trained, coached, and supervised new staff members.
• Analyzed account details such as usage, sales data and client comment to enhance understanding of effectiveness and client needs
• Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
• Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
กรกฎาคม 2559 ถึง มิถุนายน 2567
Cash Management - Financial Services
MI Squared Limited (MINOR INTERNATIONAL PUBLIC COMPANY LIMITED
Bangkok
สำหรับสมาชิกเท่านั้น
• Reviewing reports on cash inflows and outflows and adjusting as needed to ensure that there is enough cash available to meet company needs.
• Preparing cash forecasts to assist determines how much cash will be needed to cover upcoming expenses.
• Managing all cash operations including cash deposits, withdrawals and transfers.
• Handling customer inquiry with empathy and composure.
• Accurately handling large amounts of money of all receivable transactions
• Improving overall financial reporting by controlling processes and reporting structures.
• Overseeing all historical data related to financial functions.
• Preparing internal and regulatory financial report, balance and statements.
• Processing monthly installment by using the processing provided.
• Learnt, developed and maintained cash management databases such as excel in relation to maintenance of all cash transactions process and the efficient reconciliation of these moneys.
• Responded to emails and spoke on queries from management or relevant departments.
• Reconciled cash discrepancies by conducting thorough investigations and implementing corrective actions.
• Trained new staff in cash management policies and procedures, enhancing team efficiency and accuracy.
• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Developed and maintained internal controls for cash management, safeguarding company assets against fraud and errors.
• Collaborated with auditors during annual audits to provide necessary documentation and explanations regarding cash management activities.
ไม่ได้ระบุ
Collections Assistant - Credit Management
Star Fuels Marketing Limited
Bangkok
สำหรับสมาชิกเท่านั้น
• Perform reconciliation of related bank and G/L accounts before closing
deposit report and ensure that all payment receipts is deposited into bank account completely.
• Oversaw daily collections and accounts receivable activities, developing robust strategies to maximise collections and reduce aged accounts.
• Maintained accurate records of all communications, payments, and adjustments in the collections system.
• Managed debt recovery processes, consistently achieving collection targets and reducing outstanding debts.
• Administered overdue payments cycle from start to finish, managing collections calling, skip tracing, outside collections agency coordination and related litigation.
• Resolve issues relating to the collection process by coordinating with internal and external related parties with considering the internal process and work compliance
• Delivered excellent customer service, addressing queries and providing guidance on debt management solutions.
• Monitored overdue accounts, initiating contact with debtors through phone calls and written correspondence.
• Coordinated with finance teams to reconcile accounts receivable ledgers, ensuring accuracy in financial reporting.
• Coordinated with external debt collection agencies on transferring cases, ensuring smooth handover of information.
• Prepared detailed reports on collection activities, presenting findings to management for strategic decision-making