Typically supervises a call center and telemarketers. Telemarketers make phone calls ranging from soliciting donations to selling products. Communicate goals concerning what the business expects for telemarketers and help them reach the objectives and goals of the company concerning telemarketing activities. Strong people skills. Strive to create a positive work environment for employees under my supervision. Great telephone skills. Oral, written and computer skills excellent. Know how to create work schedules for telemarketing personnel. Record calls for training personnel or handle a client dispute over the phone, by email or in person. Develop Telemarketing Channel with Marketing Communication Team. Develop inbound Marketing Service Package with Client Service Team and Marketing Team. Develop outbound turn up ration for tele and closing ration for sales team. Also, take care of agency team and communicate with B2B team to take care of Developer all in Thailand.