- Courteously and accurately answers inquiries from potential guests
and accepts hotel reservations from all channel (online agency, social
media, email, telephone, walk in).
- Resolve customer issues, complaints, problems in a quick, efficient
manner to maintain a high level of customer satisfaction, and
quality service.
- Design Front office schedule plan depend on occupancy
กุมภาพันธ์ 2561 ถึง กันยายน 2563
ASSISTANCE REVENUE MANAGER
Blue Ocean Resort
273 Rat U Thit 200 Pee Rd Patong Beach Phuket 83150
สำหรับสมาชิกเท่านั้น
- Responsible for managing daily sales and operations, maintaining
reporting and highlighting opportunities to drive results for Online
Travel Agencies ( OTA) e.g. Agoda, Expedia, Booking.com, Trip.com,
Traveloka etc.
- Monthly and yearly strategic planning include rate , promotion and
campaign to maximize consumer conversion.
สิงหาคม 2557 ถึง มกราคม 2561
ONLINE OFFICE - ONLINE EXECUTIVE
Blue Ocean Resort
273 Rat U Thit 200 Pee Rd Patong Beach Phuket 83150
สำหรับสมาชิกเท่านั้น
- To work with the Reservation Department and Front Office
Department, and our external Online Travel Agencies (OTA) to plan,
develop and implement all aspects of digital marketing strategy .
- Monitor, report and analyze results to improve performance, using
tools such as OTA's Analytics System and Hotel's Property
- Management System, so that amendments and improvements can
be made where appropriate
- Updating content on OTA(s) Extranet. Keeping up to date and
informed about all aspects..