Application support, System analyst, System engineer
60,000บาท ขึ้นไป
3 ก.ค. 2568
3 ก.ค. 2568
ตำแหน่งที่สนใจ
Application support, System analyst, System engineer
ประวัติการศึกษาสูงสุด
จบการศึกษาแล้ว ในปี พศ. 2561
ปริญญาตรี มหาวิทยาลัยหัวเฉียวเฉลิมพระเกียรติ
BBA
Business computer
2.35
ปวช โรงเรียนศรีวิกรม์บริหารธุรกิจ
ปวช
คอมพิวเตอร์ธุรกิจ
ประวัติการทำงาน
7 ปี
ตุลาคม 2565 ถึง กรกฎาคม 2568
Application support - Technical analyst
Citibank (Thailand)
399 Interchange 21 Building Sukhumvit, Wattana, Bangkok 10110 Thailand
สำหรับสมาชิกเท่านั้น
• Managed applications to keep running smoothly by UAT defect resolution, logs analysis, Bug fixing, Software patching, Vulnerability assessment, Demonstrated the application root cause, Server monitoring(performance and resource management), Managed the disaster recovery planning and resolving the incidents in worked closely with Business team, regional developers and infrastructure support teams
• Tasks include Cryptography operation maintenance with HSM Luna 7, Network security management(Configuration,Traffic monitoring), managed SFTP key exchange, Database maintenance, Automated scripting, Certificate management
• Gather business requirement from local users and communicate to regional developers to drive regional projects
• Participated in system workflow design and significantly contributed to test case design and managing User Acceptance Testing (UAT)
• Summarizing application defects during the User Acceptance Testing (UAT) and Go-live phases of IT projects
• Hands-on experience in code improvement for regulatory report validating applications to comply with the Bank of Thailand's requirements
• Project participated: Network data mover migration, Application module migration, SFTP Enhancement project.
• Applications supported: Imaged Cheque Member Gateway (ICMG; cheque clearing gateway), Bank of Thailand client applications, Deposit protection agency (DPA) reporting, Cryptosign software of the Revenue Department (RD), SWC software of RD, NCB preventive software of the National Credit Bureau, ThaiBMA reporting service application of Thai Bond Market Association, and various regulatory reporting applications
Client: ELCA Thailand Role: Level 1 Application Support Team Lead for retail systems (1 year 10 months)
• Lead L1 Retail application support team by managing and training team
• Troubleshoot network and software issues and fixing hardware, network and software issues
• Data warehouse management on MS SQL
• Coordinate with the L2 team to solving the high priority issues
• Hardware supported: POS Machine, Barcode Scanner, Receipt printer, Finger scanner, Cash drawer, Cashless, Kiosk machine, etc.
• Network/Application supported: POS applications, Meraki Network , MPLS Network, Sim Router, Cisco VPN, etc.
Client: McDonald’s Thailand Role: IT system engineer for food selling system enhancement project (3 months)
• Upgrade Windows Server for McDonald’s branches, enhanced back-office systems, server monitoring, network configuration, device configuration and test connection between devices
Client: KFC Thailand Role: Level 2 Application Support for food selling system (2 months)
• Resolve incidents and software maintenance
• Implemented software preventive maintenance more than 300 branches
มิถุนายน 2562 ถึง เมษายน 2563
IT Engineer - Technical support
Bankok Airways
99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand
สำหรับสมาชิกเท่านั้น
• Assist System engineer team on maintenance of Web Application, Mobile application, On premise application
• Server room, UPS Room, Network room and server health checking
• Resolve issues and manage various applications and platforms such as enterprise web and mobile applications, Windows OS, Cisco phone, VPN, Cisco server for IP Phone