• Conducted product URL searches on Lazada to ensure alignment with given product titles, brands, sizes, images, descriptions, and other specifications
• Verified and approved product information on the Lazada platform for accuracy and consistency with provided data
• Reviewed and validated product URLs submitted by other annotators to confirm compliance with required details and standards
สิงหาคม 2565 ถึง มกราคม 2567
Trust and Safety Associate
Accenture Solution
กรุงเทพ
สำหรับสมาชิกเท่านั้น
• Reviewed, categorized, and analyzed fraudulent activities on the client’s online marketplace platform
• Monitored and adapted to evolving client policies and guidelines to ensure compliance
• Investigated and resolved complex content issues, collaborating with the Trust & Safety team to maintain quality and turnaround standards
• Processed customer refunds related to fraudulent user activities
• Handled customer appeals and provided clear communication regarding Trust & Safety review decisions
มกราคม 2564 ถึง กรกฎาคม 2565
Administrative Staff
Click Multimedia (Subsidiary of LinkIT 360)
กรุงเทพ
สำหรับสมาชิกเท่านั้น
• Coordinated with the outsourced accounting company by providing required legal and financial documents on a monthly basis
• Managed invoicing process with mobile network operators (AIS, DTAC, and TRUE), including sending documents, receiving cheques, and handling bank deposits
• Liaised with external organizations to support company operations and compliance matters
• Conducted service and campaign testing to ensure quality and functionality
• Handled customer service inquiries and resolved complaints via the company’s hotline