Your main aim will be to lead continuous improvement projects within the retail department, enhancing retail standards and overall performance. This role provides a comprehensive opportunity to develop expertise in elevating standards and driving performance. You will support the retail team in achieving and surpassing store sales and profit objectives. Responsibilities include effective management of store resources to ensure a superior Sephora shopping experience for customers, embodying the S
Key Responsibilities:
• Customer Service:
Providing assistance to customers, including wine tasting and education, and ensuring high levels of customer satisfaction.
• Store Operations:
Managing daily operations, opening and closing procedures, and ensuring compliance with all regulations.
• Inventory Management:
Overseeing stock levels, receiving deliveries, and maintaining attractive displays.
• Staff Management:
Training, scheduling, and supervising staff, fostering a knowledgeable