คุณแนะนำงานนี้ให้เพื่อน

ตำแหน่งงาน
E-Commerce Customer Service (1-Year Contract)

รับสมัครโดย
บริษัท อมอร์แปซิฟิค(ไทยแลนด์) จำกัด

คุณสมบัติ

1. Bachelor’s degree in Business Administration or related field
2. Minimum 1-year experience in Social Media Admin or Customer Service
3. Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada)
4. Preferably to have knowledge on v-lookup and pivot table.
5. Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
6. Must be sales enthusiast and passionate about convincing potential customer to purchase our products
7. Ability to work in a high-energy, fast paced environment and easily adapt to change
8. Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

รายละเอียด และ ลักษณะงาน
- Checking error orders and revise - Send orders to CJ for further operation - Coordinate of receiving activity - delivery from supplier to receiving into WMS, synced to OMS and marketplaces) - Track and monitor order both physical operations and systems, i.e. WMS, OMS, marketplacesCustomer service management - Live chat responses - both pre-sale and post-sale queries with a chat response time within 30 mins l - Review responses - attending to customers' positive/negative reviews - Set up FAQ/automated responses- Reporting - chat performance reporting

จังหวัด / เขต
กรุงเทพมหานคร ปทุมวัน

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